Software companies publish what their products do. The more useful list, for anyone evaluating one, is the other one.
We have not measured accuracy against real sales outcomes. Our published figures come from test cases we wrote and labelled ourselves. That establishes the system behaves as designed. It does not establish that its recommendations match what a customer's own experts would have chosen. The measurement that answers that question requires a customer's historical inquiries and what they actually sold, and until that has been run, we describe our numbers as internal ground truth every time we cite them.
We do not hold SOC 2 or ISO 27001. Our security posture, architecture and accepted risks are published, and we answer security questionnaires directly and in detail. Formal certification is a funded item on our roadmap, not something we have.
We have not had a third-party penetration test. We run automated scanning, dependency auditing, and our own adversarial testing, all of which is documented. That is not the same thing as an independent human assessment, and we do not describe it as though it were.
We do not integrate with your ERP or CRM. This is a design decision rather than a gap. Requiring an integration means requiring an IT project, and an IT project turns a three-week evaluation into a three-month one. The product works on published data sheets and pasted inquiry text.
We do not send anything automatically. Every reply is drafted for a named person to review, edit and approve. There is no configuration that changes this.
We do not use one customer's data to serve another. No shared training, no pooled learning across accounts. This is in our terms, and it is enforced in the database rather than promised in prose.
We are a young company. We have not been operating for a decade, and we do not have a customer logo wall. Anyone telling you a company our age has both is showing you something they bought or invented.
Publishing this list costs something. It also means everything else we say can be taken at face value, which for a company selling into an industry where reputations travel quickly is the better trade.